272: Stop Selling, Start Recommending: The Art of the Natural Upsell

What if the best way to increase your average ticket is to stop asking your team to upsell? For most dog daycare and boarding employees, selling feels awkward, pushy, and completely outside the job they signed up for. And when staff members feel uncomfortable making the offer, they usually don’t make it at all. In this episode of the Overdog Podcast, we look at a different approach that can make the whole process feel more natural for your team—and more valuable to your customers. You’ll lear...