Small Business Casual: Content Marketing, Productivity, Customer Experience for Entrepreneurs & Creators

← Small Business Casual: Content Marketing, Productivity, Customer Experience for Entrepreneurs & Creators11 aug · 32 min

Are You Accidentally Turning Your Community OFF?

Are You Accidentally Turning Your Community OFF?11 aug32 min

Text Emily! No one wants to be the bad guy in their own story, of course… but it can go a little too far sometimes. I see it on website after website. Not villains who are posing as saints, but innocent, well-meaning service providers and practitioners who accidentally make themselves the hero of a story that’s supposed to be about their clients! In this episode, we get into what it means to make your clients, customers, readers, and listeners the hero of the story without ...