The Agile Brand with Greg Kihlström® | What CMOs Need to Know About Marketing Technology, AI & CX

← The Agile Brand with Greg Kihlström® | What CMOs Need to Know About Marketing Technology, AI & CX7 okt · 30 min

CMO Council's Tom Kaneshige on overbuilt martech stacks: alignment is strategy, consolidation is just a tactic

CMO Council's Tom Kaneshige on overbuilt martech stacks: alignment is strategy, consolidation is just a tactic7 okt30 min

Tom Kaneshige, Chief Content Officer at the CMO Council, says there is no best martech stack — only a best-aligned one. New research on 988 enterprise stacks shows why more functionality rarely means more value.

Alignment beats functionality, and the data says so. The Apex Martech Matrix compares real deployments against companies in the top 30% for revenue per employee in their industry. The same investment that correlates with outperformance in one industry shows nothing in another.

"Overbuilt" is the most common failure, not underinvestment. Kaneshige and Greg Kihlström get into what separates a stack whose capabilities exceed the organization's ability to use them from one that's genuinely aligned — and why maturity investment doesn't always pay off either.

AI amplifies whatever foundation it's given. With 85% of organizations layering AI onto existing stacks and 30% replacing SaaS functionality outright, a misaligned foundation compounds fragmentation and technology debt instead of fixing it.

About Tom Kaneshige

Tom Kaneshige is the Chief Content Officer at CMO Council. He creates all forms of digital thought leadership content that helps chief marketers, line of business leaders, as well as growth and revenue officers succeed in their rapidly evolving roles. As a content marketing strategist, he helps vendors shape and influence demand for their products and services. His pre-sales role is to gain brand influence, prominence and trust, as well as source qualified leads and customer opportunities. A Silicon Valley native, he has covered the intersection of business and technology for 20 years as an award-winning journalist at IDG (CIO Magazine, InfoWorld), Informa/Penton and TechTarget, and as a senior analyst at Forrester Research. He is immersed in the expanding marketing and sales technology landscape, disruptive trends impacting business leaders, and game-changing technology such as artificial intelligence and the Internet of Things. Kaneshige heads a team that produces research reports, articles, white papers, strategic briefs, news releases, social media and web site information. He also edits monthly journals, digital magazines, newsletters, blogs and web content for CMO Council’s executive networks. These include the Business Performance Innovation Network, and the newly formed Growth Officer Council and Growth Guidance Center.

Tom Kaneshige on LinkedIn.

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