
← The Bitcoin Collective6 okt · 52 min
How a Family Business Added Bitcoin Without Changing Anything | Stuart Lee Archer #231
<p>Pumphreys Coffee was founded in the 1750s. It has been in Stuart's family since 1979, four generations have worked in it, and his first Bitcoin transaction is framed on the wall downstairs.</p><p><br></p><p>Jordan Walker travelled up to Blaydon, just outside Newcastle, to see the roastery, watch beans go through an open flame, and talk to Stuart about what it takes to build something that outlives you.</p><p><br></p><p>☕️ Check out Pumphrey's Coffee: https://pumphreys-coffee.co.uk/</p><p><br></p><p><strong>Topics covered:</strong></p><p>Why Pumphreys still roasts over a naked open flame when almost nobody else does</p><p>The history of a company founded in the 1750s and bought by Stuart's grandfather in 1979</p><p>Why the experience around the coffee matters more than the taste of the coffee</p><p>Where AI might actually help a hands-on business, and where it absolutely cannot</p><p>Stuart's Bitcoin journey, including buying the top twice</p><p>Why adding Bitcoin payments through Musqet meant changing almost nothing</p><p>How he replied to a customer who complained about Bitcoin and the environment</p><p>Whether accepting Bitcoin has actually brought new customers through the door</p><p>What he thinks it takes for a business to still be trading in 2140</p><p>Why Bitcoiners are often the most risk-averse people in the room</p><p><br></p><p><strong>Chapters:</strong></p><p>00:00 Intro — Bitcoiners Are the Lowest Risk People in the Room</p><p>01:00 Open Flame Coffee Roasting — How Pumphreys Does It Differently</p><p>04:00 The Pumphreys Story — Founded in 1750, Family-Owned Since 1979</p><p>08:00 What Pumphreys Actually Does — Roasting, Training, Machinery and Retail</p><p>15:00 How the Business Has Adapted Over 25 Years</p><p>20:00 Coffee Trends — What's Coming Next After Matcha</p><p>23:30 AI and Automation in a Relationship-First Business</p><p>28:00 The Experience of Coffee — Why Atmosphere Matters as Much as Taste</p><p>32:00 Stuart's Bitcoin Journey — Buying the Top in 2017</p><p>35:30 Running the Newcastle Bitcoin Meetup</p><p>36:30 Accepting Bitcoin at Pumphreys — How the Decision Was Made</p><p>40:00 The Viral Customer Complaint — and Stuart's Reply</p><p>44:00 Has Accepting Bitcoin Brought New Customers?</p><p>46:00 Building a Business to Last — Lessons From 275 Years</p><p><br></p><p>Join the UK Bitcoin Business Network here: https://www.joinbbn.com/</p><p><br></p><p>FIND Stuart Lee Archer:</p><p>LinkedIn - https://www