The Community Bank Podcast

← The Community Bank Podcast3 aug · 36 min

The Playbook for Enterprise AI Adoption with Walt Wear

The Playbook for Enterprise AI Adoption with Walt Wear3 aug36 min

In this episode, Chris Nichols sits down with Walt Wear, SouthState's AI Enablement Manager, to discuss the bank's Copilot adoption journey, lessons learned from scaling AI across the organization, and what's next as the industry moves toward agentic AI.

Walt shares how a community-first approach, weekly office hours, AI Central, and a crowdsourced prompt library helped drive adoption rates above Microsoft's benchmark while empowering employees to work more efficiently and expand their skill sets.

The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees.

SouthState Bank, N.A. - Member FDIC