The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.

← The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.10 mrt · 18 min

Unlocking CX Efficiency with Claude, not ChatGPT: Co-Work and Skills Explained | Episode 103

Unlocking CX Efficiency with Claude, not ChatGPT: Co-Work and Skills Explained | Episode 10310 mrt18 min

Download your CS Claude Plugins: store.digitalcustomersuccess.com In this episode, Alex dives into a massive shift happening right now in the AI landscape: the move from ChatGPT to Claude. It's a conversation you won't want to miss if you're navigating the rapidly evolving world of AI tools in your CX and CS roles. Alex shares why Claude is gaining significant traction, particularly for its practical, co-worker-like responses and its advanced functionalities like "Co-Work" and "Skills." We e...