
Over deze podcast
This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed. If you enjoy the…
110 afleveringen · business
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
Over deze podcast
This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed. If you enjoy the…
Recente afleveringen
- Digital CX with Real Impact: Kat Kenny on DAP, AI, and Customer Education | Episode 1081 sep · 42 min
- Cross-Functional Collaboration & Community Building in Digital CS w/ Karessa Parish | Episode 10718 aug · 38 min
- Why Culture is Key to AI Transformation in CX with Eric Mistry of Zapier | Episode 10612 mei · 47 min
- Live Vibe Coding Session: How to Build Your Own Suite of CX Tools | Episode 10521 apr · 52 min
- The Biggest AI Unlock for 2026: Scheduling Tasks in Claude | Episode 10417 mrt · 25 min
- Unlocking CX Efficiency with Claude, not ChatGPT: Co-Work and Skills Explained | Episode 10310 mrt · 18 min
- The Digital Divorce: Moving Customers from CSMs to Self-Serve | Episode 1023 mrt · 23 min
- Beyond the Job Description: Career Growth in Digital CS with Stephanie Blair | Episode 101 | Episode 10110 feb · 40 min
- Retention Is Existential: Gainsight’s New CEO Chuck Ganapathi on RaaS, AI Agents & the 80/20 Trap | Episode 1004 nov 2025 · 57 min
- Voice to Value: I Used ChatGPT Voice to Help Build an Automation | Episode 0997 okt 2025 · 22 min