Hire A Players on Purpose, Not by Luck with Andrea Roberts | The Family Biz Show Ep.136

What if your next great hire wasn't the result of luck—but of a hiring process you could repeat again and again?

Hiring the right people can transform your business. Hiring the wrong person can consume your time, hurt your culture, frustrate your strongest employees, and leave you wondering how you missed the warning signs.

"Why do great candidates sometimes turn into poor employees?"

"How can I tell confidence from actual competence?"

"How do I stop relying on gut instinct when hiring?"

"What if there just aren't enough good candidates available?"

This conversation gives you a better answer.

In this episode, Andrea Roberts, Founder of RascalHR, joins Michael Palumbos, Founder of the Family Business Flywheel, to explain how a structured Topgrading approach can help you identify A Players before they join your team.

Andrea challenges one of the most common approaches to hiring: interviewing someone, liking them, and trusting your instincts. Instead, she explains how to define success before the interview, evaluate candidates against a scorecard, uncover patterns across their employment history, and verify what you hear through meaningful reference checks.

With nearly 30 years in HR and extensive recruiting experience, Andrea has spent years helping organizations build high-performing teams. After learning the Topgrading methodology about 15 years ago, she says it fundamentally changed the way she approached recruiting and reduced her hiring mistakes.

One of the biggest shifts is simple: good hiring is about evidence, not instant chemistry.

You'll learn how structured interviews reveal patterns that polished answers can hide, why a candidate's relationship with previous managers matters, and how Andrea uses TORC—the Threat of a Reference Check—to create accountability during the interview itself.