487. The Secrets to Never Losing an Employee Again with Joey Coleman [Encore Edition]

What if the real reason your best people leave has nothing to do with money, and everything to do with the first 100 days?

In this encore of episode of The Game Changing Attorney Podcast, Michael Mogill welcomes Joey Coleman, client experience expert and New York Times bestselling author of Never Lose an Employee Again, to break down the 8 phases every team member moves through and what it actually looks like to build a workplace people refuse to leave.

Here's what you'll learn:

Why "new hire's remorse" kicks in seconds after someone accepts your offer (and how to counteract it)

How to make a team member's first day so remarkable they can't stop talking about it when they get home

What separates firms with true advocates from those who can't even get an internal referral

If your onboarding still looks like a binder and a benefits form, this is your playbook for something better.

(00:00:45) Introduction

(00:02:49) Joey Coleman returns to the podcast

(00:04:28) Why new hires quit in the first 100 days

(00:07:05) Show, don't tell: proving you care about your people

(00:08:27) The 8 phases of employee experience