The Modern People Leader: Forward-Thinking HR

← The Modern People Leader: Forward-Thinking HR9 okt · 56 min

337 - Who benefits from AI gains? (Andy Doyle, Chief People & Agent Officer at Kantar)

337 - Who benefits from AI gains? (Andy Doyle, Chief People & Agent Officer at Kantar)9 okt56 min

<p>Andy Doyle, Chief People &amp; Agent Officer at Kantar,  joined us on The Modern People Leader. </p><p>We talked about Kantar’s agentic HR transformation, why the future workforce will be a mix of humans and agents, and the four dimensions of AI we should be looking at when we think about who benefits from the AI gains.</p><p>----  </p><p><strong>Sponsor Links:</strong></p><p>🔗 Explore the 2026<a href="https://www.deloitte.com/us/en/insights/topics/talent/human-capital-trends.html?utm_source=Newsletter&utm_medium=email&utm_campaign=The+Modern+People+Leader"><u> ​Deloitte Human Capital Trends Report</u></a></p><p>🔗 <a href="https://go.manifestlaw.com/paid/sponsor-employees?utm_source=modern_people_leader&utm_medium=podcast&utm_campaign=manifest_sponsorship"><u>Schedule a consultation with Manifest</u></a></p><p>🔗 Learn more about Tilt at<a href="https://hellotilt.com/mpl"><u> </u></a><a href="http://hellotilt.com/mpl"><u>hellotilt.com/mpl</u></a></p><p><strong>MPL Links:</strong></p><p>🔗 <a href="https://mplbuild.com"><u>Go sign up for MPL Build</u></a>.</p><p>----  </p><p>(09:25) Why There Has Never Been a Better Time to Work in HR</p><p>(12:25) “What Would You Need to Believe to Take Another 50% Out?”</p><p>(14:00) Four Big HR Operating Model Changes at Kantar</p><p>(14:35) Moving From COEs to Business Capability Hubs</p><p>(15:35) Cutting the Bonus Cycle From 12 Weeks to 8 Days</p><p>(16:10) Why Kantar Took Business Partners Away From the Business</p><p>(18:00) Taking Workday Access Away From Business Partners</p><p>(20:40) Twelve Thousand People and Seventeen Thousand Agents</p><p>(22:30) Why Technology Has Become Disposable</p><p>(23:00) HR Building Agents Without the Technology Team</p><p>(26:45) Why HR Needs Clean Data and Better Foundations</p><p>(28:10) Rewriting 4,200 Policies for Agents to Read</p><p>(33:05) Why Leaders Must Build and Role Model Agents</p><p>(33:45) HR Analytics Agent That Reduced a Monthly Task From One Week to Ten Minutes</p><p>(35:10) Why Kantar’s TA Team Is Smaller, More Productive and More Engaged</p><p>(35:35) Sharing the AI Dividend Across Shareholders, Clients, Employees and Society</p><p>(39:00) Why Kantar Wants 80% From Agents and 20% From Human Judgment</p><p>(42:15) Why Everything Andy Knew About Change Has Gone Out the Window</p><p>(47:25) Rethinking the Five-Day Workweek and Vacation Time</p><p>(52:25) The Practice Andy Would Steal: Product Mindset in HR</p><p>---- </p><p><strong>📬 </strong><a href="https://