The 15-Minute Fix for Lettings’ Most Painful Process

<p><strong>What if one of the most frustrating and time-consuming stages of lettings could be reduced from three or four hours of administration to around 15 minutes?</strong></p><p>In this episode of The Voice of the Agent Podcast, Simon Leadbetter is joined by Kristjan Byfield, co-founder of The Depositary, to discuss why the end of a tenancy still creates so much chasing, confusion, delay and stress for agents, landlords and tenants.</p><p>Kristjan explains how The Depositary streamlines the journey from notice and checkout through to deductions, negotiations and deposit repayment. He also shares striking results from one agency that reduced its average reconciliation time from 35 days to 12 days within its first month, and then to fewer than five.</p><p>The conversation explores why genuinely useful PropTech should solve real operational problems rather than simply add more features, how to win over team members who are resistant to new technology, and why successful implementation matters just as much as the software itself.</p><p>Simon and Kristjan also discuss changing customer expectations, increasing regulation, complaints and compliance, and how better data can help agencies make more confident decisions.</p><p>A practical and refreshingly honest conversation about removing unnecessary administration, improving the customer experience and giving property managers their time back.</p><p>https://www.thedepositary.com/</p>