Question: Would You Hire You?

Something happened to me recently that made me stop and think about what it actually feels like to be on the other side of our businesses. In this episode, I’m talking about the difference between intention and experience — and how something as simple as poor communication can make a client feel forgotten, even when you’re working incredibly hard behind the scenes. I share a real experience that triggered the conversation, a designer-client relationship that suddenly blew up, and the simple F...