149 - It's Not You, It's Them: The Art of Being Tenacious and Not Giving Up

Text us your questions and thoughts! What does the Renaissance have to do with customer success? More than you think. Caroline Lambie, Manager of Customer Success EMEA at Contentful, joins us to connect Renaissance breakthroughs with today’s AI rush, showing how a creative mindset can humanise products, shape better journeys, and protect the soul of the work. We explore how a creative mindset can humanise technology, from Renaissance perspective to AI, and trace Caroline’s winding path throug...