
Über diesen Podcast
Welcome to Customer Success Talks: Real Challenges, Expert Advice – the podcast for everyone passionate about CS! Whether you're transitioning into CS or a CSM with around three years of experience, this podcast is here for you. Our discussions tackle day-to-day CSM challenges in a practical way, ensuring value for everyone. Hosted by Bayron Toruno, a true CS enthusiast, each episode features in-depth conversations with industry experts, real-life stories, and actionable advice. Join us and be…
100 Folgen · business
Customer Success Talks
Über diesen Podcast
Welcome to Customer Success Talks: Real Challenges, Expert Advice – the podcast for everyone passionate about CS! Whether you're transitioning into CS or a CSM with around three years of experience, this podcast is here for you. Our discussions tackle day-to-day CSM challenges in a practical way, ensuring value for everyone. Hosted by Bayron Toruno, a true CS enthusiast, each episode features in-depth conversations with industry experts, real-life stories, and actionable advice. Join us and be…
Neue Folgen
- Your Customer Data Isn't Actionable Yet: Here's Why26. Aug. · 46 Min.
- How the shifting global market, AI, and new pricing models are reshaping Customer Success right now12. Aug. · 1 Std. 02 Min.
- Why Most QBRs Fail And the 15-Minute QBR That Fixes Them29. Juli · 55 Min.
- Getting Things Done with David Allen: Master Productivity15. Juli · 39 Min.
- The Productivity Shift Every Customer Success Manager Needs to Make1. Juli · 49 Min.
- The Hidden Reason Clients Aren't Getting Results - Maranda Dziekonski17. Juni · 44 Min.
- Financial Acumen: How to Drive Revenue & Prevent Churn3. Juni · 55 Min.
- The Biggest Customer Success Managers Mistake: Empathy Without Boundaries20. Mai · 1 Std. 04 Min.
- No Management Experience? Here's what hiring managers are looking for6. Mai · 1 Std. 03 Min.
- CSM Quick Lesson: Master SPICE Model for Client Conversations with Andrea Rijna29. Apr. · 12 Min.