Norm's Travel Podcast: Destinations, Tips and Stories

← Norm's Travel Podcast: Destinations, Tips and Storiesvorgestern · 21 Min.

Island Hopping the Cook Islands: Temaiva McKenzie on Air Rarotonga's Story

Island Hopping the Cook Islands: Temaiva McKenzie on Air Rarotonga's Storyvorgestern21 Min.

<p>Temaiva describes a path from airline kid to marketing and product development executive, and why Air Rarotonga still carries the warmth of its family roots. Aviation, tourism and island culture all meet in a single flight.</p><p><br></p><p>In the Cook Islands, the journey between islands is part of the story. Normand Schafer of Far and Away Adventures.com (https://farandawayadventures.com/) sits down with Temaiva McKenzie of Air Rarotonga to talk about how the local airline shapes a visitor&#39;s trip from the first airport welcome to the view over Aitutaki&#39;s lagoon.Normand and Temaiva also discuss the airline&#39;s lagoon cruise and day tour experiences, how reviews and feedback guide new products, and ideas in development such as private charters and vaka experiences.</p><p><br></p><p>Temaiva walks through the psychology behind a memorable guest experience: onboard music, friendly crew, the well-known lollies, and a scenic approach into Aitutaki that is designed to be remembered.</p><p><br></p><p>The episode closes with a look at the wider region, including Tahiti connections and possible future routes that could make island hopping across Rarotonga, Aitutaki, Atiu and the Northern Atolls even easier.</p><p><br></p><p><br></p><p>It is a behind-the-scenes look at how a small island airline thinks about welcome, memory and connection, and why the flight to Aitutaki is often the first story visitors tell when they get home.</p><p>Want your Cook Islands flights and islands connected the right way? Talk with a Far and Away Adventures specialist.</p><p><br></p><p><br></p>