
← Norm's Travel Podcast: Destinations, Tips and Storiesavant-hier · 21 min
Island Hopping the Cook Islands: Temaiva McKenzie on Air Rarotonga's Story
<p>Temaiva describes a path from airline kid to marketing and product development executive, and why Air Rarotonga still carries the warmth of its family roots. Aviation, tourism and island culture all meet in a single flight.</p><p><br></p><p>In the Cook Islands, the journey between islands is part of the story. Normand Schafer of Far and Away Adventures.com (https://farandawayadventures.com/) sits down with Temaiva McKenzie of Air Rarotonga to talk about how the local airline shapes a visitor's trip from the first airport welcome to the view over Aitutaki's lagoon.Normand and Temaiva also discuss the airline's lagoon cruise and day tour experiences, how reviews and feedback guide new products, and ideas in development such as private charters and vaka experiences.</p><p><br></p><p>Temaiva walks through the psychology behind a memorable guest experience: onboard music, friendly crew, the well-known lollies, and a scenic approach into Aitutaki that is designed to be remembered.</p><p><br></p><p>The episode closes with a look at the wider region, including Tahiti connections and possible future routes that could make island hopping across Rarotonga, Aitutaki, Atiu and the Northern Atolls even easier.</p><p><br></p><p><br></p><p>It is a behind-the-scenes look at how a small island airline thinks about welcome, memory and connection, and why the flight to Aitutaki is often the first story visitors tell when they get home.</p><p>Want your Cook Islands flights and islands connected the right way? Talk with a Far and Away Adventures specialist.</p><p><br></p><p><br></p>