Kelly Stumpe | How a Family-First Customer Experience can become a Dealer Advantage

Kelly Stumpe, a third-generation dealer expert and mother of four, joins Sanjiv Yajnik, President of Capital One Auto, to reveal how coloring books, car seat installations, and a treasure chest can become Customer Experience gold for today’s dealerships. As the Founder and CEO of The Car Mom Media, Kelly uses her dual perspective as a former salesperson and a parent to empower families and transform how the auto industry serves them. Hosted by the President of Capital One Auto, Sanjiv Yajnik,...