
← AI Explained: Healthcare and Life Sciences17 Oct 2025 · 35 min
Ellery Fisher - How McKesson CIO is turning a 17-Day Process into 3 Minutes with AI & CRM
Ellery Fisher - How McKesson CIO is turning a 17-Day Process into 3 Minutes with AI & CRM
<p>Ellery Fisher, SVP and CIO at McKesson Medical-Surgical, discusses the modern trend of blending CIO, CTO, and CDO responsibilities. He explains how this unified approach—rooted in the goal of being a <strong>customer service company</strong> —is essential for modernizing the healthcare supply chain. Learn why <strong>organized data</strong> is the biggest prerequisite for AI success , how to use both deterministic and non-deterministic systems for complex problem-solving , and the crucial role of curious business partners in accelerating tech adoption.</p>