Catalyst Center for Work Innovation: Research Deep Dive

← Catalyst Center for Work Innovation: Research Deep Dive7 Oct · 49 min

A Conversation about How Quitting Is Contagious

A Conversation about How Quitting Is Contagious7 Oct49 min

This research examines turnover contagion, a sociological phenomenon where an individual's choice to resign spreads through a workplace by influencing coworkers to consider quitting as well. It explains that this cascading effect is heavily driven by job embeddedness, meaning that tightly connected employees with strong workplace and community ties are far less susceptible to leaving. To combat these destructive loops, the literature highlights evidence-based interventions such as cohort-based onboarding, team-level diagnostics, and deliberate community-building initiatives. Furthermore, the research emphasizes that managerial leadership is crucial for maintaining team stability and monitoring early signs of disengagement. Ultimately, the research argues that organizations must treat retention as a collective social process rather than an isolated individual decision to ensure long-term stability.