HR People Pod – Ep 57: Innovation | Is ‘resilience’ a tainted word? | Dealing with AI grievances

When it comes to AI-generated grievances, is this really a new problem for the profession, or a familiar one that AI has simply thrown into the spotlight? Has ‘resilience’ become a bit of a tainted word, quietly placing all the onus on the individual to cope? And during a period of labour market stagnation, how do organisations create the conditions for innovation to thrive without relying on an inflow of new talent?

CIPD Head of Membership, Oli Howard, is joined by Rebecca Monk, Chief People Officer at Softcat plc and Trish Hewitt, Founder and Managing Director at Haylo HR and CEO of Resolution at Work.

Recorded: 04 September 2026

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Additional resources:

Report | Labour Market Outlook – Summer 2026

Guide | Resilience: Guide for people professionals to support employees

Employment Law | AI and technology in the workplace: UK employment law

Resources | AI in the workplace

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