The Power of Human Touch in Customer Experience

Send us Fan Mail In this episode of Coffee N°5, Lara Schmoisman chats with Lisa Green. Recorded live at Cosmoprof (with a huge thank you to the Cosmoprof team for hosting us!), Lisa shares her deep expertise in retail strategy, customer experience, and the irreplaceable power of the human touch. From building community-driven retail environments to ensuring diversity and representation in product offerings, this conversation uncovers what it takes to connect authentically with modern consumer...