1103. Insights: Who’s winning the US digital banking race?

About this episode:

US banking customers have more choice than ever. But does more choice mean better banking?

Host Benjamin Ensor is joined by Joe Colchester, Head of Product at 11:FS Pulse, and Oliwia Wasik, Product Manager and Benchmark Lead at 11:FS Pulse, to unpack the findings from Pulse’s latest US benchmarking research.

They explore what the leading digital banking experiences are getting right, where customers remain underserved, and what it means to win the customer relationship when people increasingly spread their financial lives across banks, cards, wallets and fintechs.

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Feature benchmarking for the US market is exclusively available to 11:FS Pulse users. Read the full analysis for all 25 brands and discover the customer jobs that remain underserved by booking a demo with the team today at 11fs.com/pulse

This week's guests:

Joe Colchester - Head of Product at 11:FS Pulse

Oliwia Wasik - Product manager, Benchmark Lead at 11:FS Pulse

Links to check out:

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