Shadow AI: How to Use ChatGPT and Agents at Work Without Waiting for IT | Anna Berkman

Shadow AI is what happens when employees stop waiting for IT and start using ChatGPT and AI agents on their own to get real work done. Most advice about AI at work still comes from IT: what's banned, what's risky, what needs sign-off.

This episode flips that. Anna Carina Berkman, known as Architect Anna, has trained over 5,000 professionals and built her work around what she calls the AI Advantage Gap, the space between people who've heard of AI and people who can actually use it to get ahead. In this conversation, we get specific about what that looks like for one employee with no budget, no mandate and no one telling them what to do.

Anna is a former architect and chief marketing officer who moved into AI strategy and speaking after watching the same pattern everywhere: most people treat AI as a smarter Google, ask it a question, take the answer, move on. That ceiling is exactly what closes the gap between someone getting marginal value from AI and someone using it to save hours a week, before their company has even written a policy.

Ivan and Anna get into where the real line is between what employees can do with AI without asking IT, and where that stops being okay. They cover the settings most people never touch that quietly train an AI model on your private conversations, how to build a personal AI curriculum instead of waiting for corporate training, and the specific tools and workarounds Anna uses to save herself 35+ hours a month.

In this episode:

How to figure out your personal AI Advantage Gap using Anna's five-part framework (fluency, strategy, operations, governance, culture)

The ChatGPT data setting almost everyone leaves switched on that trains the model on your private conversations, and how to turn it off

How to use interview style prompting to build yourself a custom learning curriculum for any skill, in any AI tool

What an AI agent actually is versus a chatbot, and a real example of one building a working tool from scratch in under seven minutes

The "Gamma workaround" for generating full presentations without ever touching private company data

How Anna cut her own content workflow from 40 hours a month to 5 using a simple AI pipeline

The one AI habit Anna wants banned immediately, and why "AI isn't a mind reader" is the most useful thing you can remember when a response comes back generic