Harvard Business Review

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8 Email Etiquette Tips - How to Write Better Emails at Work

8 Email Etiquette Tips - How to Write Better Emails at Work5 days ago10 min

8 Email Etiquette Tips - How to Write Better Emails at Work

7 Jul 2021

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Learning the unspoken rules for writing professional emails can improve how competent you appear in the eyes of colleagues.

00:00 Why bother with email etiquette?

01:19 Include CTA in subject line

02:13 One email thread per topic

02:48 Manage recipients

03:27 Start with the main point

04:30 Summarize in your reply

05:10 Hyperlink whenever possible

05:38 Change default setting to "Reply" (not "Reply all")