
← Home Care Strategy Lab8 Sept · 1 h 04 min
How Tribute Is Building AI In-House and Saving 300+ Hours a Month (Andrew Dobson)
#74 Tribute Home Care has no engineers, so Andrew Dobson stepped up and is helping build AI tools in-house that collectively save 300+ hours per month. He explains how a scheduling dashboard evolved into an availability analyzer that helps staff new cases faster at 90–95% caregiver utilization. Tribute also used a Viv-built voice agent to fill 75% of its open weekend visits in an early test. Andrew shares how they condensed a five-system lead process into one workflow and reduced two days of financial reporting to a button press. He offers practical advice for finding the right AI projects, developing an internal champion, validating outputs, and keeping humans involved wherever judgment and relationships matter.
Andrew Dobson on LinkedInAndrew.Dobson@tributehomecare.com Tribute Home CareClaude Code
Sponsors:
Phoebe—AI scheduling teammate that fills 75% of shifts in under 15 minutesReel Home Care Consulting—my recommended consultant for startups focused on differentiation and delivering a hospitality-like experience