Episode 257: Lisa Dodman, Chief People Officer at Optima Health on Thinking Commercially, Beyond the Rule Book

Lisa Dodman shows how HR adds the most value to the business when it thinks commercially and steps beyond the rule book.

Drawing on her time leading the people strategy at a global software business, she reflects on how listening, psychological safety and a clear communication strategy took its Glassdoor rating from 3.4 to 4.1 in a year.

Lisa provides examples of how AI can take away HR's administrative work, freeing people teams to focus on workforce planning, commercial results and ensuring social value is not treated as a box-ticking exercise.

Her call to action for HR: don't confine yourself within the rules.

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