How Heathrow Runs Britain's Biggest Workplace | CEO Thomas Woldbye

Heathrow isn't just an airport - it's one of the UK's largest workplaces.

Every day, more than 200,000 passengers pass through Heathrow, supported by around 100,000 people working across hundreds of different roles. From firefighters and engineers to security teams, baggage handlers and AI specialists, it's a city-sized operation that has to work flawlessly, every single day.

In this episode, Jimmy sits down with Thomas Woldbye, CEO of Heathrow Airport, to explore what it really takes to run one of Britain's most complex organisations.

They discuss:

Why Heathrow employs around 100,000 people

The leadership challenges of running a 24/7 operation

How AI is changing the future of airports

Why security queues have fallen to under five minutes

The case for Heathrow's third runway

How Heathrow balances growth, sustainability and passenger experience

What makes a great leader in high-pressure environments

Whether you're interested in leadership, infrastructure, business, operations or the future of work, this conversation offers a rare look behind the scenes of one of the world's busiest airports.