What a $4.6B Credit Union's Growth Officer Actually Worries About

Ankur Patel interviews Whitney Anderson, Leadership Strategist and founder of Anderson Growth Advisors.<br /><br />📩 Subscribe to the Main Street AI Newsletter: https://multimodal.beehiiv.com/subscribe?utm_source=podcast&amp;utm_medium=description&amp;utm_campaign=podcast<br /><br />Whitney advised credit unions before taking the chief growth officer role at Sunward Credit Union, which runs $4.6 billion in assets and more than 170,000 members out of Albuquerque, New Mexico. After seats as an operator, a sitting CEO, and an outside consultant, Whitney's read is that what blocks AI in credit unions isn't the technology but fear, and that the goal was never to be first to market, just a very close second.<br /><br />Guest: Whitney Anderson, Leadership Strategist and founder of Anderson Growth Advisors<br />Host: Ankur Patel, CEO &amp; Founder, Multimodal<br /><br />Whitney's memoir, She Walked Anyway: The Story of a Woman Who Refused to Stay Down: https://www.amazon.com/dp/1636988776<br />Her consulting practice, Anderson Growth Advisors: https://andersongrowthadvisors.com<br /><br />0:00 Introduction: Meet Whitney<br />0:41 The career arc<br />4:13 Walking again, the book, and Anderson Growth Advisors<br />5:01 What adversity changed<br />6:26 What a consultant sees from the outside<br />8:06 The challenges facing credit unions<br />9:26 Is AI just more technology<br />12:02 Drawing the line on member-facing AI<br />15:13 Moving the AI skeptics<br />16:50 Fear, not technology<br />18:32 Can small credit unions keep up<br />20:07 The leader credit unions aren't hiring yet<br />22:16 What the leading credit unions do differently<br />24:21 Where to find She Walked Anyway<br />25:24 Closing