114: You're Working for Free and Don't Even Know It

Tim's cleaner did a cracking job two weeks ago. Tim even held out his credit card. Yet the cleaner still hasn't been paid, and there's no dispute, no problem, and no cash flow issue. He just never sent Tim the bill.

It sounds small until you realise how many businesses are doing the same thing on a much bigger scale. Every job done and not invoiced is money sitting in someone else's account, and no report you're running will ever flag it.

If you're flat out busy and still wondering where the cash went, Tim has a fair idea. And it'll take you about 20 minutes to find out if he's right.

WHAT YOU'LL DISCOVER IN THIS EPISODE:

0:00 - The invoice that never arrived01:20 - The blind spot in every payment stat02:50 - Why great operators are the worst at billing04:19 - Why memory is the least reliable part of your business05:00 - The three hidden costs of slow invoicing07:20 - Four fixes that close the gap10:20 - The 20-minute exercise that exposes the leak

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