
← On The Call5 days ago · 27 min
Xero's culture clash; Albo's war on big tech
<p>Xero's aggressive AI pivot has sent morale inside the accounting software company into freefall, with engineers fearing they're building their own replacements. Meanwhile, the Albanese government's battle against big tech has a new target: the algorithms, with a digital duty of care proposal that would let users opt out of algorithmic feeds.</p><p><br></p><p>We discuss:</p><ul><li>Sinking morale at Xero and the forced-ranking performance measurement behind it.</li><li>Why engineers fear they're training their own replacement.</li><li>The culture clash between Xero's US-based executive team and its Australian and New Zealand staff.</li><li>Shareholder anger over Xero CEO Sukhinder Singh Cassidy's $25 million pay packet.</li><li>An influencer ad and an automated email mishap that has turned off a core segment of Xero’s user base, accountants.</li><li>Why Atlassian and Salesforce have bounced back from the SaaSpocalypse and Xero hasn’t.</li><li>What's in the digital duty of care, and the "My Feed, My Way" campaign.</li><li>The Coalition and One Nation’s opposition to the proposal.</li><li>Albanese's algorithm theory of One Nation's rise and whether this policy is the answer to it.</li><li>The needle Labor has to thread: regulating big tech while courting billions in AI data centre investment</li></ul><p><br></p><p>On The Call is a weekly live conversation with the Capital Brief newsroom on the stories driving the agenda in Australia's centres of power.</p><p><br></p><p>Host Harshdeep Kaur sits down with Capital Brief's best journalists to dissect what we're watching and why it matters, and answer questions from our subscribers live.</p><p><br></p><p>Subscribe to join our weekly live discussion on Thursdays at 12pm AEST: <a href="https://www.capitalbrief.com/on-the-call/">https://www.capitalbrief.com/on-the-call/</a></p><p>Sign up to our free weekly newsletter, The Edition: <a href="https://www.capitalbrief.com/newsletters/the-edition/">https://www.capitalbrief.com/newsletters/the-edition/</a></p>