506:Let's Get Curious

Knowing a member’s drink order is easy. Knowing what they care about, what excites them, and what is happening in their life is what creates a private club experience people never want to leave. In this solo episode Denny Corby shares a simple member engagement challenge for private club leaders and country club teams: get curious. Learn one new, real thing about the members you serve, then use what you discover to create better conversations, more personal hospitality, and a stronger sense o...