When Commission Salon Owners Become the Villain: How to Rise Above | EP 264 | Profitable Salon Owner

Commission salon owners are often portrayed as the villain, but changing your business every time someone criticizes it is not leadership.

In this episode, Kayla Swanson and HPSA mentor and salon owner Celene Dupuis explore how commission salon owners can rise above industry criticism without ignoring the feedback that could help them grow.

Celene shares what she has learned from nearly 15 years of salon ownership, including how to remain grounded in your purpose, listen without reacting, explain difficult business decisions, and build a profitable salon that helps its people succeed.