How to Set Clear Staff Expectations and Build a Better Bar Team

Bad attitudes, inconsistent service, and employees ignoring standards may all have the same root cause: unclear expectations. In this episode, I break down the 20-minute conversation every bar owner should have with a new hire during their first week. We’ll cover what great performance looks like, how decisions get made, what you actually care about, what employees should expect from you, and why understanding their goals can improve buy-in and retention. Because sett...