Ep. 41 The ROI of Kindness: Measuring Soft Skills with Hard Metrics

In this powerful roundtable discussion, host Laura welcomes back two exceptional leadership experts - Joanna Rawbone, TEDx speaker and owner of Flourishing Introverts, and Jacqui Frost, ICF-accredited coach and director of Leadership 43 - to explore why kindness isn't just a "nice-to-have" in leadership, but a strategic business imperative. In this important episode, we explore: Redefining Kindness in Leadership: Why kindness isn't soft or permissive—it's about leading with humanity while mai...