Build - Onboarding, L&D, & building in the AI era

<p>Luca Oake and Jessica Zwaan joined us on The Modern People Leader. We talked about building scalable L&amp;D, why onboarding should be outcomes-focused instead of input-focused, and how AI, strong project runways, iteration, and builder mindsets can help people teams move faster.</p><p>----  </p><p><strong>Sponsor Links:</strong></p><p>🔗 <a href="https://shapes.co/?utm_source=podcast&utm_term=mpl_pod"><u>Request a demo of Shapes</u></a></p><p>🔗 Learn more about Tilt at<a href="https://hellotilt.com/mpl"><u> </u></a><a href="http://hellotilt.com/mpl"><u>hellotilt.com/mpl</u></a></p><p>🔗 Learn more about Beqom at <a href="https://www.beqom.com/mpl"><u>beqom.com/mpl</u></a></p><p><strong>MPL Links:</strong></p><p>🔗 <a href="https://mplbuild.com"><u>Go sign up for MPL Build</u></a>.</p><p>----  </p><p>(08:05) Talentful’s Need for a More Scalable Onboarding Program</p><p>(13:35) Why L&amp;D Needs to Focus on Outcomes, Not Inputs</p><p>(14:25) Why Learning Does Not Happen Until Behavior Changes</p><p>(14:55) How AI Changes the Role of Coaches and L&amp;D Leaders</p><p>(16:25) Jessie on Using AI as a Tool, Not the Decision-Maker</p><p>(19:15) Why Jessie’s Upfront Brief Made the Work Faster</p><p>(20:40) Building a Smooth Runway for a Consultant</p><p>(22:00) Designing for Outcomes and Scale</p><p>(23:10) Flexible Operators and Expert Consultants as the Future of Work</p><p>(25:40) Making the Project a Talentful Priority, Not a Jessie Project</p><p>(26:45) Why Change Projects Need Strategic Seeding Across the Organization</p><p>(28:20) How AI Helped Luca Process Interviews, Transcripts and Documents</p><p>(29:00) Why Fractional Consultants Can Move Faster With AI</p><p>(30:10) Designing the Onboarding Wireframe in Less Than a Month</p><p>(35:15) The Complexity of Talentful’s Onboarding Program</p><p>(38:10) Zooming In Before Zooming Out With Stakeholders</p><p>(39:35) Building to Iterate, Not Just to Launch</p><p>(40:10) The Biggest V1 to V2 Change: Four Weeks Down to One Week</p><p>(42:20) Why MVPs Matter in People Ops</p><p>(43:15) Why HR Needs Permission to Iterate</p><p>(45:50) Why Moving Quickly Is No Longer Optional</p><p>(52:35) Why Feelings Are Data, Not Facts</p><p>(53:25) Why the Best L&amp;D Is Building</p><p>---- </p><p><strong>📬 </strong><a href="https://www.modernpeopleleader.com/newsletter"><strong>Subscribe to our weekly newsletter to get episode recaps</strong></a></p><p><strong>💡 </strong><a href="https://www.linkedin.com/company/the-mod