Ep. 131: How can we make automated systems team players?

In today's episode, David and Drew look at  how to design automated systems that work effectively with human operators, drawing from Klaus Christoffersen and David Woods' 2002 chapter "How to Make Automated Systems Team Players." The hosts challenge the traditional binary thinking about automation problems, where solutions focus either on replacing humans with more automation or reducing automation to give humans more control. Instead, they explore a systems approach that considers human-automation coordination as the primary design challenge.