
← The Site Shed | #1 Podcast For Tradies & Contractors21 Jul · 54 min
The 8 Invisible Things Customers Are Silently Judging You On | ft. Justin Herald | Ep. 508
The 8 Invisible Things Customers Are Silently Judging You On | ft. Justin Herald | Ep. 508
🫱🏻🫲🏼 Book a Free Strategy Call with Tradie Web Guys: https://tradie.wiki/tssyt Being good at your trade is the price of entry now, not the point of difference. Every customer already assumes you can do the job, so it's the stuff underneath that decides whether they hire you, refer you, or quietly go looking elsewhere. Matt Jones sits down with Justin Herald, entrepreneur, speaker and the man behind Service Rebellion, to unpack the eight things every customer is silently weighing up eve...