
← The Vet Vault: Veterinary Career, Clinical Skills & Wellbeing18 Jun · 1 h 26 min
161: Tech Tools for Vets 4: Heidi - AI Scribe, Voice Agents And Clinical Decision Support For Vets. With Dr Kieran McLeod
<p>You've been using your veterinary AI note taker for a couple of years now - it’s great - saves you heaps of time. </p><p>But are you using it to its full potential?</p><p>I’ll take a bet that you’re not. These things move fast, and it’s hard to keep up. </p><p>Which is why, in our Tech for Vets Series, we pull apart the veterinary tools that are changing how we work, and this time we put <a href="https://www.heidihealth.com/en-au/solutions/veterinarians" target="_blank" rel="ugc noopener noreferrer">Heidi</a> up on our screens for a detailed walk through. </p><p>Our guide is <a href="https://www.linkedin.com/in/drkieranmcleod/" target="_blank" rel="ugc noopener noreferrer">Dr Kieran McLeod</a>, head of medical knowledge at Heidi Health. We start by putting the scribe through its paces to find the workflow tricks that you’re probably missing - I walked away with at least five tricks I'd never used. Then Kieran shows off all the shiny new AI magic coming your way: voice agents, built-in clinical support and a hardware solution that lets you leave your phone in your bag. </p><p><strong>You'll learn:</strong></p><ul><li><strong>The scribe features you're almost certainly ignoring</strong> - linked patients, the context window, smart dictation, and the one-click voice edits that mean you never type a note correction again</li><li><strong>The AI voice agent that makes the phone call you've been dreading</strong> </li><li><strong>What baked-in clinical decision support looks like</strong></li><li><strong>How to safety-net the worry that keeps you up</strong> - that quiet "did I miss something?" feeling</li><li>How to incorporate<strong> hands-free hardwar</strong>e into your workflow</li></ul><p><br /></p><p>This is a screen-share walkthrough, so head to Spotify if you want to watch the clicks rather than just hear us talk about them.</p><p><br /></p><p>Show notes and details live at <a href="https://www.thevetvault.com" target="_blank" rel="ugc noopener noreferrer">thevetvault.com</a></p><p>Get clinical support from human specialists at the Vet Vault <a href="https://the-vet-vault.mn.co/spaces/11631272?utm_source=manual" target="_blank" rel="ugc noopener noreferrer">Specialist Support Space</a></p><p>Get rid of your mid-year 'meh' at our<a href="https://vetsontour.com" target="_blank" rel="ugc noopener noreferrer"> Vets On Tour </a>New Zealand snow conference</p><p><br /></p><p>Topics and Timestamps</p><p>02:35 Intro: Beyond the scribe0</p><p>05:18 Human-fir