AI Tools Don't Win. Culture Does. | Ep. 22 with Prathima Hegde (Del Monte Foods)

<p>🎙️ AI Tools Don't Win. Culture Does.<br /><br />What happens when a can of beans ships with beets inside, right before Thanksgiving? At Del Monte Foods, AI turned it into a moment customers loved and a plant team that owned the fix.<br /><br />My guest is Prathima Hegde, CIO of Del Monte Foods, with 20+ years leading technology, data, and AI across food, beverage, and pharma, from Tropicana to Abbott. We talk about the part of AI most companies skip. Not the model. The culture.<br /><br />Prathima shares why the CIO job never really changed, why messy and missing data is still the biggest hurdle, what the AI world can learn from pharma, and the one call she will never hand to an agent.<br /><br />In this episode:<br />00:00 Intro<br />01:07 How agents and Copilot changed the CIO job<br />03:09 From solo productivity to team value<br />04:56 The Thanksgiving beets in the beans can story<br />08:15 Agents in a traditional company: the data problem 11:40 What AI can learn from pharma<br />16:55 Handling fear and pushback on AI<br />20:05 The one decision she won't give an agent<br />23:12 When to use AI and when not to<br />27:11 Building a dashboard with AI, fast<br />30:32 Where to find Prathima<br /><br />If your team puts up with AI instead of working with it, this one is for you. Subscribe for more real conversations on data and AI. What is one decision you would never hand to an agent? Tell me in the comments.<br /><br />🔗 Links &amp; Resources<br />Prathima Hegde on LinkedIn: <a href="https://www.linkedin.com/in/prathima-b-hegde/" rel="noopener noreferrer nofollow">https://www.linkedin.com/in/prathima-b-hegde/</a><br />Dave Goyal on LinkedIn: <a href="https://www.linkedin.com/in/davegoyal/" rel="noopener noreferrer nofollow">https://www.linkedin.com/in/davegoyal/</a><br /><br />#DaveGoyal #ThinkAI #AgenticAI #CIO #AIAdoption</p>