
← Think Like an OwnerNew · 1 h 00 min
What $1M+ Garage Door Owners are Doing Right Now | TLAO x TGDLP
Please enjoy this episode where Alex is featured as a guest on The Garage Door Podcast Lab.
Andy Felice and Alex Bridgeman explore what garage door business owners earning over $1 million in revenue are experiencing in today's economy, and how they're responding. Bridgeman, co-founder of Durable Trades, brings a fresh perspective to the consolidation trend in the industry, offering an alternative to traditional private equity that emphasizes long-term ownership and sustainable growth across the Pacific Northwest.
They discuss:
- Why old-school tactics like farmers markets and canvassing are seeing surprising success
- How garage door owners can avoid "selling out of their own wallet" and better understand customer psychology
- The value of incremental improvements—five yards at a time—over chasing big, complex projects
- Why tune-and-lube offers create long-term customer relationships and neighborhood visibility
- How handwritten details on mailers and personal touches during service calls lower a customer's guard
This episode offers practical insight for operators navigating inflation, rising competition, and shifting consumer behavior in the home services space.
Topics:
(00:00:00) - Intro
(00:01:33) - Alex's background and founding Durable Trades