Vacation Rental Success

← Vacation Rental Success23 Sept · 48 min

VRS682 - What It Takes to Rebuild a Company on AI

VRS682 - What It Takes to Rebuild a Company on AI23 Sept48 min

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Brooke Pfautz has been a guest on this show more often than almost anyone, and he has never come back with the same story twice. This time he arrives having taken his own company apart. Vintory, the business he founded seven and a half years ago to help professional managers grow their inventory, has been rebuilt from scratch as an AI native platform, launched this month as Vintory AI. The work was done by a small team reporting directly to Brooke, outside the main company, and most of his staff did not know it was happening.

Heather brings him back because of a single line in a video he posted:

"Most companies spend too much energy protecting the business they already have instead of building the one that is coming next."

The conversation works through what it took to act on that line, and what it cost.

For anyone walking the halls at VRMA this October, or weighing up a tool with AI on the banner, this episode gives you a way to tell the genuine article from the retrofit. It also gives you Brooke and his team's four-part formula for any AI system, whether you buy one or build it yourself, and an honest look at what has changed in owner acquisition and what has not changed at all.

About the guest Brooke Pfautz founded Vantage Resort Realty in Ocean City, Maryland, grew it to 500 properties under management, and sold it in 2013. He spent five years as chief business development officer for a large management company in Orlando, then moved into software with LiveRez, which is where he fell in love with the technology side of the business. Seven and a half years ago he founded Vintory with a single mission that has not changed since: help professional vacation rental managers grow their inventory. Vintory has now worked with more than 1,000 companies on the supply side, and Brooke is a familiar voice on owner acquisition across the industry.

Key takeaways AI native and AI wrapped are not the same thing, and the difference shows up in how fas