À propos de ce podcast
AI is transforming CRM, sales, marketing automation, and customer experience. The AI CRM Podcast explores how AI agents, generative AI, and automation reshape customer engagement and revenue operations. Get practical insights on CRM strategy, lifecycle orchestration, contact center AI, and personalization at scale. Covering platforms like Salesforce, Microsoft Dynamics 365, HubSpot, SAP CX, Oracle CX, and Adobe Experience Cloud. Built for CRM leaders and technology decision-makers.
60 épisodes · Technologie
AI CRM Podcast
À propos de ce podcast
AI is transforming CRM, sales, marketing automation, and customer experience. The AI CRM Podcast explores how AI agents, generative AI, and automation reshape customer engagement and revenue operations. Get practical insights on CRM strategy, lifecycle orchestration, contact center AI, and personalization at scale. Covering platforms like Salesforce, Microsoft Dynamics 365, HubSpot, SAP CX, Oracle CX, and Adobe Experience Cloud. Built for CRM leaders and technology decision-makers.
Épisodes récents
- Medallia vs Qualtrics: Proving CX ROI to Your CFO29 sept. · 20 min
- Medallia vs Qualtrics: Real-Time Automation vs Governance15 sept. · 19 min
- 3 Ways Medallia vs Qualtrics Shape GDPR & HIPAA AI Governance2 sept. · 20 min
- Zoho SalesIQ: Turn Data Residency Into a CX Trust Weapon1 sept. · 19 min
- The Hidden Cost of Ignoring GPT-5 Governance in Contact Centers20 août · 21 min
- Zoho SalesIQ's Empathy Engine Threatens Data Residency Rules19 août · 17 min
- Medallia vs Qualtrics on Real-Time CX: 5-Second Edge12 août · 21 min
- Zoho SalesIQ: HIPAA-Safe Empathy AI for Regulated CX11 août · 22 min
- Fine-Tuning GPT-5 for CX: Where the ROI Actually Breaks Even6 août · 21 min
- The Hidden Generative AI Cost Trap for CX Leaders4 août · 20 min
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