'Be More Strategic' Is the Worst Feedback a CHRO Gets. Here's What the CEO Wants From HR

Has your CEO ever told you the year was strong, then asked for more from you at a strategic level, and couldn't say what that meant? You're the person this place can't run without. The escalations, the over-band exceptions, and the history only you remember all route through you, and you handle every one of them well. But the longest list of what depends on you is a map of everywhere you sit downstream of the decisions. Being needed feels like impact. It's keeping you out of the room. In th...