From Wild Claims to Agency Success: Michelle O'Connor's Journey

Shoot Us A Message! Scale your P&C insurance agency by building repeatable operations, handling complex claims, and tightening your client acquisition process. In this episode, we sit down with agency owner Michelle O'Connor to break down the operational shifts required to build a sustainable book of business. We walk through navigating claims handling, transitioning into agency leadership, and setting up daily processes that protect retention while driving steady agency growth. F...