The pitfalls of restaurant scaling with Andrew Scott of OwnerShift | 076

Andrew Scott, founder of Owner Shift Training and former multi-unit restaurant owner, walks us through the expensive mistakes that nearly took him under at his fifth location—and the systems he rebuilt to stop being the operating system his restaurants depended on. You're driving across the city for the third time today because someone forgot to order lettuce. Your phone buzzes at 6 a.m. with a no-call-no-show text. You can't even make it out of the city limits for a family visit before you'...